Terms & Conditions

COMPLAINT

According to the law of purchase, a right of complaint is granted for 24 months on all goods. The right of complaint means that you as a customer can complain about faults and defects in the product that occurred within 24 months after the purchase. However, it is a condition that these deficiencies have not arisen as a result of your incorrect use of the product or any other injurious behavior that has caused the defect. If the item is defective, the customer is entitled to demand delivery. That is, a new product may be required to be sent as a replacement for the one being advertised. This assumes that the complaint is justified and that the delivery does not entail unreasonable costs for B-N1C3. You must advertise within a reasonable time after finding the defect. If you make a complaint within 2 months, the complaint is always considered timely. We will refund reasonable shipping costs that you may have in connection with the return of the item when the claim is justified. The product may not have been used.

When you want to advertise a product, it must be submitted or delivered to us at our address:

B-N1C3

Route 16
2700 Brønshøj
E-mail address: info@b-n1c3.dk

CVR: 34674108

When returning an item, please include your name and address with an order number.

 

LOGSTATISTICS

Log statistics are used on www.b-n1c3.dk and means that a statistics system collects information that can give a statistical picture of how many visitors a website has had, where they come from, what part of the website this is abandoned etc. .

At www.b-n1c3.dk log statistics are used for the purpose of optimizing the website and its functionalities. Log statistics are used exclusively for increased ease of use.

In order to enter into an agreement with us via the website, you must register with name, address and e-mail address.

The personal data is registered with B-N1C3 and stored for up to 5 years, after which the information is deleted.

We register your personal data for the purpose of delivering the goods to you. When personal data is collected through our website, we ensure that it always happens when you give your explicit consent, so that you are informed of exactly what information is collected and why.

Only the B-N1C3's administration and bookkeeping has access to the registered customer information. Customer information is not encrypted and we do not transmit customer information encrypted.

No sensitive information is recorded and no information is disclosed to third parties.

As registered with b-n1c3.dk, you always have the right to object to the registration and you have the right to gain insight into what information is registered about you. You have these rights under the Personal Data Act and in connection with this you are directed to B-N1C3 via e-mail: info@b-n1c3.dk


PRIVACY POLICY

The data recorded by B-N1C3 is regulated by the 'Personal Data Processing Act'. The data controller is B-N1C3. The Data Inspectorate oversees any processing covered by the Act.

You can find the law in its entirety and read about the Data Inspectorate at www.datatilsynet.dk.


VENUE

Any dispute involving B-N1C3 is governed by Danish law at the court of Copenhagen, Denmark, as the first trial court, unless pre-emptive law dictates otherwise. This also applies to sales abroad, Greenland and the Faroe Islands.

It is not allowed to use graphics and the like from the website without permission from B-N1C3.

If you have any questions, you are always welcome to contact us by email to info@b-n1c3.dk


CANCELLATION

IF YOU AGREE TO PURCHASE A PRODUCT FROM THE WEBSHOP, IT MAY BE RETURNED TO US WITHIN 14 DAYS.

The right of withdrawal runs from the time you receive the goods.

THE GOOD SHOULD BE RETURNED TO US IN THE SAME POSITION AS AT THE RECEIPT.

YOU MAY UNDERTAKE A PURCHASE BY EITHER REFUSING TO RECEIVE THE GOOD, BY TRANSFERING IT TO THE POSTAL OR BY RETURNING IT TO:

B-N1C3
Route 16
2700 Brønshøj

REMEMBER TO PROVIDE INFORMATION THAT MAKES IT FOR US TO IDENTIFY YOU: NAME, ADDRESS AND PHONE NUMBER. IF YOU HAVE SAVED THE ORDER CONFIRMATION, YOU MAY ALSO SEND A COPY OF THIS.

SHIPPING COSTS INCURRED FOR THE RETURN OF A GOOD ARE COVERED BY THE CUSTOMER.

WHEN YOU SEND A GOOD RETURN TO THE ABOVE ADDRESS, WE CREDIT THE AMOUNT PAID AND PAY THE MONEY TO YOUR ACCOUNT AT LEAST 8 DAYS AFTER RECEIVING.